Accessibility

CLAVISHOUSE · COMMITMENT

We want this shop to be usable by everyone, including people who browse with screen readers, keyboard navigation, magnification, or reduced motion settings.

What we are working toward

We aim to meet the Web Content Accessibility Guidelines (WCAG) 2.1 at Level AA. We are not claiming full conformance — that is an ongoing process, not a badge — but it is the standard we measure ourselves against.

What we have done so far

• Descriptive alternative text on product and content images, so screen readers can describe what is shown
• Semantic headings and landmarks, so pages can be navigated by structure rather than by scrolling
• Text and background colour combinations chosen for contrast
• Keyboard access to navigation, product options, cart and checkout
• Form fields with visible, associated labels
• Text that reflows and stays legible when enlarged or viewed on a small screen

Where we know we fall short

Some third-party components on the site — payment fields, embedded content and certain apps — are not fully under our control, and their accessibility varies. We test what we can and raise issues with the providers when we find them.

Tell us when something does not work

If any part of this site blocks you, we want to know. Email sales@clavishouse.com with:

• The page you were on
• What you were trying to do
• The device, browser or assistive technology you were using

We answer within one business day and will do our best to fix the problem or find another way to help you complete what you came to do — including taking your order directly by email if that is easier.

This statement was last reviewed in July 2026.